CLIENT INFORMATION

POLICIES & RULES.

Please review these policies before booking. They help us maintain a safe, respectful, and reliable experience for every client.

PROFESSIONAL THERAPEUTIC CARE.

Odessey Massage provides medical and therapeutic massage services only. Sessions are focused on helping address muscular discomfort, supporting recovery from injuries when appropriate, and improving mobility. Massage therapy is not a substitute for medical diagnosis or treatment.

01 / BOOKING

Appointment Scheduling

Appointments are scheduled through the Square booking link. Existing clients may request appointments by contacting Desmond directly and can receive a private booking link. New clients may book by following the instructions on this website.

02 / NOTICE

Cancellations & No-Shows

A minimum of 24 hours' notice is required to cancel or reschedule. Late cancellations and no-shows will result in a charge equal to the scheduled session price and may lead to loss of future scheduling privileges, subject to applicable law and any agreed booking terms.

03 / SAFETY

Medical Disclosure

Clients must disclose relevant medical conditions, injuries, surgeries, and medications before treatment so the massage can be planned safely. If essential safety information is not provided, treatment may need to be modified, postponed, or declined. Please share sensitive medical information through the intake process rather than the general email signup form.

04 / RESPECT

Professional Boundaries

Odessey Massage maintains strict professional boundaries. Sexual advances, harassment, or other inappropriate behavior will result in immediate termination of the session and may lead to permanent discontinuation of services.

05 / SCOPE

Right to Refuse Service

Odessey Massage reserves the right to refuse, modify, or discontinue a session when treatment would be unsafe, inappropriate, or outside the licensed massage therapist's scope of practice, consistent with applicable law.

Questions about these policies? Contact Odessey Massage before booking.

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